FAQ

FREQUENTLY ASKED QUESTIONS

 

Why Wax Melts?

Not only do they smell good but they allow you to enjoy fragrance where candles aren't allowed. Due to the lack of flame, there's no concern for soot or fire hazards. Control your scent strength by breaking off your desired amount of wax and placing in your desired warmer. Each snap piece provides 6-9 hours of burn time.

 

How long do your wax melts last?

Depending on your burner, each snap piece gives you 6-9 hours of burn time for a total of 30-45 hours per bar. To extend the life of your melts, the recommended burn time is 1-3 hours at a time. Once your warmer is turned off, the fragrance will still remain in the air. Once you have reached your snap pieces lifespan and the fragrance is no longer noticeable, remove the old wax and replace with a new melt. 

 

How do you clean wax warmers?

The easiest clean up method is to allow the wax to fully melt then place a paper towel or cotton ball into the dish to absorb the wax. Repeat this step until all of the wax and residue is gone.

 

When will my order ship?

All orders are processed and shipped within 1-3 business days. During the summer months, orders will only be shipped out Monday - Wednesday. This ensures that all products avoid having to sit in warehouses over the weekend and arrive to you in the best condition as possible. 

 

Can I track my order?

Yes, as long as an email is provided you can expect a notification with tracking once your order has shipped.